Team Leader/ Key Holder at WANDERLUX

Karla Donis

Job Opportunity at WANDERLUX in Glendale Galleria

Full Time
Posted Wed, Oct 6
Karla Donis

Key Holder Position

In partnership with store leadership, work alongside store associates providing daily direction, communication, and training to execute daily action plans. Our Team Leaders are also referred to as Key Holders as they are responsible for opening and closing the store in addition to leading the team to reach sales goals and provide an amazing shopping experience.

ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned)

  • Set high standards and motivate the team to create The Experience
  • Responsible for exceeding sales goals, building store traffic, converting Guests, interacting with the product, and promoting campaigns and contests to drive brand awareness and lasting customer relationships
  • Act as a Brand Ambassador
  • Assist leadership team with planning, implementing, and maintaining the visual merchandising brand standards
  • Assist with store operational duties including inventory, ordering, training, e-mailing and calling Guests, and opening closing
  • Act a liaison between store associates and store leadership to create a fun and collaborative work environment
  • Maintain an awareness of loss prevention by supporting a culture of honesty, and connecting the links between creating The Experience and store associate engagement


  • Dependable with open availability and flexibility to work nights, weekends, and holidays
  • Strong desire and ability to serve customers and solve problems
  • Ability to lead, motivate and promote a team environment
  • Excellent interpersonal, written, and verbal communication skills
  • Must be polished, polite, and professional
  • Ability to build and maintain good rapport with internal and external customers and handle situations with confidence, tact, and resourcefulness